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Freight forwarding is a lengthy and involved process that requires meticulous planning and professionalism at every stage. But what are the steps TSL takes to ensure your valuable load reaches its final destination safely and quickly?

These are the main stages our professional freight forwarders in Australia + overseas will take in order to get your load from A + B:

1. Pick-Up

We’ll work with you to arrange collection of your goods at a time that suits you. If your cargo is oversize or awkward, we’ll use specialised equipment to load it onto a heavy haulage vehicle such as a rigid or articulated truck.

2. Warehousing

If necessary, we can store your cargo safely at one of our thousands of secure units located within Australia and throughout the world. Our locked facilities are protected by alarms and surveyed by CCTV as well as other layers of security such as night staff and guard dogs.

3. Inland Transport

Using rail, road or a combination of both, we’ll get your cargo to the designated port or airport for exportation overseas.

4. Loading Up

The next task is to prepare your items for travel. Depending on the type of load, we may need to dismantle the cargo – this is often the case with larger items of machinery, for example. We use forklift trucks, cranes and other equipment to shift your consignment.

5. Transit

Safely stowed and/or containerised, your consignment is safe from damage from the elements and movement during transit and will be regularly checked throughout its journey. TSL’s online tracking service enables you to stay up to date with its progress using your smartphone or computer.

6. Customs Clearance

On arrival at its foreign destination or into Australia from overseas, TSL takes care of all documentation using highly effective systems that guarantee precision and reliability and avoids delays. This may involve electronic custom brokerage systems such as cargo automation and Tarifftech. As competent freight forwarders Australian companies can rely fully on, we liaise with the customs officials so that you don’t have to.

7. Delivery

Once your cargo is cleared, we’ll ensure it has a safe onward journey to its final destination using our expert inland travel and warehousing provisions.

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