Value Added Service
Here at TSL, one of our principal goals is to add value to your business. For this reason, we take our relationship with you, our precious client, extremely seriously. We strive to stay in close communication with you so that you are 100% happy with our work at all stages of the process. We know there’s more to freight forwarding than delivering core services, which is why our work covers so much more than that.
BUILDING A RELATIONSHIP
In order to build good relations, we need to get to know you as a client. When you get in touch with us via our website or on the phone, our first task will be to talk with you about your company in order to understand your product, your values, your customers and your mission. We will work extra hard to get to know your company and its specific needs.
We are happy to share our expertise and knowledge as freight forwarders with you so that you can improve your business’s operations. We’ll provide strategies and tips on imports, exports, logistics strategy and advice on supply chain management (SCM), among other things.
GETTING IT RIGHT:
Communication is key to providing a winning service, which is why we like to stay in close contact with you. This way, we can make sure that operations are running exactly as you would like. If at any point in the process you would like to discuss any aspect the important job we are doing for you, please check in with us. We are always happy to talk about any doubts or queries you may have. We strive to be the freight forwarders Australia and its businesses can count on for a personalised service.
MAKING BUSINESS EASIER
Thanks to our freight forwarding, customs clearance/customs brokerage and import/export services, we hold the key to making your business more successful. Don’t forget: we also offer third-party logistics services that are designed to take other tasks such as procurement, production, warehousing, distribution, and packing off your hands. We are Melbourne freight forwarders with an extensive network that extends nationwide and worldwide thanks to the close links we have with other service providers. We look forward to discussing your needs with you.